FAQs

You do not need a GP or specialist referral to see a Podiatrist at Performance Podiatry.

This will depend on the private health cover that you are covered by. Podiatry is a part of extras cover. We recommend calling your private health insurance provider or checking your plan before your appointment in case you want to know your level of cover and rebate.

Podiatry is sometimes by Medicare. If you have a chronic disease, you may meet the criteria for a Chronic Disease Management Plan (formerly Enhanced Primary Care Plan or EPC). Speak to your GP to see if you are eligible for the plan. Your GP will write a referral to Performance Podiatry, which allows us to claim through Medicare on your behalf. You may be eligible for up to 5 partially subsidised visits per year.

Yes we do! If you are covered for podiatry through your private health insurance, we will process an on the spot health fund rebate with our HICAPS machine at your appointment.

As Performance Podiatry runs by appointment, we require a minimum of 24 hours notice for cancellation of appointments.

If no cancellation notice is received by phone call or email and the appointment is not attended, 75% of the consultation fee will be charged.

If an appointment is cancelled within 24 hours of the appointment time, 50% of the appointment fee will be charged.

Please bring any relevant referrals or letters specific to your issue.

For biomechanical / sports injury appointments please bring any commonly worn footwear, relevant scans or xrays and any orthotics that you use. Please bring a pair of shorts or leggings so that we can assess your feet and legs.

For any skin or nail based appointments please remove any nail polish or shellac prior to the appointment.

Podiatrists are specialists in all foot, ankle and leg conditions. This includes:
– Foot, ankle or leg pain
– Sports injuries affecting the feet or ankles
– Foot skin conditions or foot dermatology
– Medical conditions that affect the feet, such as Diabetes or Rheumatoid Arthritis

Podiatrists commonly treat foot injuries such as heel pain, plantar fasciitis, Mortons neuroma and big toe joint pain. We also treat skin conditions like ingrown toenails and plantar warts. Podiatrists routinely assess the foot health of people living with Diabetes and we can assist in reducing pain in people suffering from arthritic, neurological or autoimmune conditions. For more information, please don’t hesitate to contact us to discuss.

 Orthotics are moulded devices that are individually created for a person to help the way they stand or walk. They are often used to treat injuries and reduce pain. Different types of orthotics exist. At Performance Podiatry we use a variety of orthotic types to suit peoples differing needs. Our practitioners will prescribe your orthotics after performing a thorough physical and mechanical assessment, and with consideration of your shoes and lifestyle. Our orthotics are incredibly tailored and bespoke to your needs.

It can be tempting to look for a quick fix when we are in pain and there’s nothing easier or faster
than going to the pharmacy and buying a pair of pre-fabricated insoles. However, these “custom-fit”
orthotics are not customised and in fact are a very broad answer to few feet. No two feet are the
same and for that reason we recommend a customised orthotic for many foot types and foot
injuries. If you have tried over-the-counter orthotics and they are not working for you, come in to
see our experienced podiatrists and let them investigate what you need. It may just be the solution
for your pain, comfort, long-term foot health and mobility.

The most common condition our podiatrists treat is heel pain, or more specifically, plantar fasciitis. It
typically causes a sharp pain or feelings of stiffness along the sole of the foot. It can be incredibly
debilitating as it impacts our ability to walk pain-free. Our treatments for heel pain are modern and
evidence based. We combine the latest research with our lengthy experience to guide the
management plan and we have the best equipment such as laser and shockwave therapy to assist
with fast healing.